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Informative Articles

Cash Flow Management
Cash. Most people want more. When running a small business it's particularly important to monitor how cash is coming in and how much cash is going out. This month, I'd like to take a few minutes to share some ideas on cash flow management as in...

Does Your Business Need a Toll-Free 800 Number?
Should your business have a toll free number for customers to make sales, service and billing inquirers? The industry began in the early 1970’s and today most customers expect you to have it. Providing a toll free line can bring in a number of...

Increase Your Income Through International Trade
If you operate a small business, you may feel that your income potential is quite limited. However, you can increase and diversify your income through international trade. 1. Importing Retail store owners can find additional products to sell...

Increase Your Influence, Increase Your Sales
Selling is everyone's lifeblood whether they realize it or not. We all sell in the sense that we attempt to convince and influence others. We want and need to convince our children, our coworkers, bosses, spouses, clients or customers. How...

Increase Your Influence, Increase Your Sales
Selling is everyone’s lifeblood whether they realize it or not. We all sell in the sense that we attempt to convince others to go our way. That is the way that we want something to go whether we are convincing our children, our coworkers, bosses,...

 
Like it or not…You’re in SALES!

Mention the word sales or salesman and two out of three people get a little clammy under the skin. “I hate sales people and I could never do what they do!” is what many say at the mere thought of having to sell something. How wrong they are.

Here is a cold hard fact: From the time you are born to the time you die, you – regardless of your profession or what you do – are in sales.

Appreciate that when a baby cries for the first time for its mother’s milk, he/she is attempting to close the new mom on the importance and benefits of doing what the child wants. In short, the baby is making its very first sale… The sale will be made. There will be plenty more.

A child, who makes its bed to get a cookie, is selling ‘services’ for ‘profit’. In this case, the profit is a cookie. To explain to a teacher, “The dog ate my homework”, is to engage in the daunting task of persuasion. Is it selling? You bet it is.

To invite someone to the prom, to ask someone to marry you – to stay married to you – is to sell the features you possess, in tandem with the expectation, those you hope to attract [sell] see the obvious benefits for them. Also at times, a daunting task [sale].

To get up the nerve to ask the boss for a raise or a promotion is quite like making that dreaded Cold Call even well-trained salespeople find challenging. Convincing the boss as to why you deserve a raise or promotion is the fundamental act of trying to make a sale. By promoting you or paying you more, he/she [the boss] benefits – or at least that’s your pitch. What a salesman you are!

In business, [as I alluded earlier] it really doesn’t matter who you are or what you do. The fact remains, without any sales, the business ceases to exist. Lawyers, Doctors and Dentists have many competitors but nevertheless still have to put on their sales hats to convince potential customers that they are the right

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solution for their needs. If they can’t make the sales, they go out of business.

Manufacturing, distribution or service oriented companies have dedicated frontline selling professionals whose job it is to engage potential customers, face-to-face, and make the sale. People understand that. What many don’t understand is that everyone in the company – everyone – from the CEO down to the mail clerk, is in Sales.

You may push a broom, but your real job is to keep the place clean so that the act of making business for the purposes of making ‘Sales’ can be achieved. Whether you are in accounting, administration, IT or marketing, everything you do – EVERYTHING – is expressly focused on the success of the company which, of course, can only be achieved by making sales.

The Bottom Line:

Sales or the act of selling is at the very fabric of human interaction from the time we are born, throughout our working lives and into our retirement years. Some people are quite naturally better at it or more aware of it than others, but no one is exempt from it and/or does not engage in it their entire life. Happy selling!

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Paul Shearstone aka The ‘Pragmatic Persuasionist’ is one of North America’s foremost experts on Sales and Persuasion. An International Keynote Speaker, Author, Writer, Motivation, Corporate Ethics, / Time & Stress Management, Recruiting Specialist, Paul enlightens and challenges audiences as he informs, motivates and entertains. To comment on this article or to book the Pragmatic Persuasionist for your next successful event we invite to contact Paul Shearstone directly @ 416-728-5556 or 1-866-855-4590 www.success150.com or paul@success150.com www.paulshearstone.ca .